We’re happy to share that the technical issue affecting new user registrations and the login experience for some existing members has now been resolved.
Our team identified the root cause and implemented a fix, and we’re continuing to monitor the systems to ensure everything remains stable.
We sincerely apologize for the inconvenience this may have caused, and we truly appreciate your patience and understanding.
Thank you for your continued support.
Our team identified the root cause and implemented a fix, and we’re continuing to monitor the systems to ensure everything remains stable.
We sincerely apologize for the inconvenience this may have caused, and we truly appreciate your patience and understanding.
Thank you for your continued support.
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Re: The knowledge required to use gravityzone instead of customer products
Hello, I think the first step is go through the documentation, especially the DemoZone section that provides a visual guide of the console so you can get an idea of what level of knowledge you would …2 -
Re: 2FA reset on GravityZone
Hello @Septimiu , For 2FA reset you need to reach out to our Enterprise Support using your main GravityZone email address so we know you are an admin. Kind Regards, Andrei1 -
Re: GravityZone Policy Sync doesn't load rules in Firewall
Hello @Septimiu , The list of policies rules that you see in the BEST GUI for a particular endpoint are the ones applied at that time. You will not see there the list of configured policy rules, thos…1 -
Re: XDR Network Sensor Test
Hello, In this case we will need to analyze the XDR logs, please collect them using the following article: https://www.bitdefender.com/business/support/en/77211-90384-collect-bitdefender-security-ser…1 -
Re: XDR Network Sensor Test
Hello @Stefan94a , Can you please double check and confirm that you have done all the steps from our knowledge article: https://www.bitdefender.com/business/support/en/77209-452342-the-network-sensor…1
